Privacy Policy

We collect what we need, and nothing more.

Truhelix Atelier values the privacy of our customers. This policy describes what information we collect, how we use it, and the choices you have.

Information we collect

When you place an order we collect the name, shipping address, billing address, email, and phone number you provide. We collect payment information through our processor; we do not store full card numbers on our servers. When you browse the site we collect basic analytics (page visits, referring source, device type) to understand which pages help our customers and which do not.

How we use information

To fulfill orders, send shipping notifications, answer customer service questions, and improve the site. We do not sell or rent personal information to third parties. We use a small number of vetted service providers (payment processing, email, analytics) and require each to meet industry-standard data protection.

Cookies

We use cookies to keep your cart populated as you browse and to measure traffic. You can disable cookies in your browser; the site will still work, though your cart may not persist between visits.

Your rights

You can request a copy of the personal information we hold about you, or request that we delete it, by writing to hello@truhelix.store. We respond within thirty days.

Changes

If we update this policy we post the new version here and update the date below. Substantive changes are also notified by email to active customers.

Last updated: May 8, 2026